Privacy Policy

Introduction

Infi Estates ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in accordance with applicable privacy laws in Dubai (UAE) and India.

By using our services, you consent to the collection and use of information in accordance with this policy. This policy applies to all users of our platform, including property owners, brokers, seekers, and visitors.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile picture, user preferences
• Property Information: Details about properties you're listing or inquiring about
• Communication Data: Messages, inquiries, and correspondence with our team
• Usage Data: How you interact with our platform, pages visited, features used
• Device Information: IP address, browser type, operating system, device identifiers

Information from Third Parties

We may receive information about you from:

• Social media platforms when you connect your accounts
• Real estate databases and public records
• Verification services for broker applications
• Payment processors for transaction processing

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide our real estate platform services
• Account Management: To create and manage your account
• Communication: To respond to inquiries and provide customer support
• Property Matching: To match property seekers with available listings
• Verification: To verify broker credentials and maintain platform integrity
• Analytics: To improve our services and user experience
• Marketing: To send relevant property updates (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party service providers who assist our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Platform Functionality: To facilitate connections between property owners and verified brokers

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers with physical security
• Employee training on data protection practices

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing for direct marketing purposes
• Withdrawal: Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. We use:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: To understand how users interact with our platform
• Marketing Cookies: To deliver relevant advertisements (with your consent)
• Preference Cookies: To remember your settings and preferences

International Data Transfers

As an international platform operating in Dubai and India, we may transfer your personal information across borders. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses approved by regulatory bodies
• Other legally recognized transfer mechanisms

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Compliance with Local Laws

Dubai (UAE) Compliance

We comply with the UAE Federal Law No. 45 of 2021 on Personal Data Protection and other relevant Dubai regulations:

• We obtain explicit consent for data processing activities
• We implement appropriate technical and organizational measures
• We respect data subject rights including access, correction, and deletion
• We maintain records of processing activities as required

India Compliance

We comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:

• We follow reasonable security practices and procedures
• We obtain consent for collection and use of sensitive personal data
• We provide mechanisms for data subjects to exercise their rights
• We appoint a Data Protection Officer as required

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods consider:

• The purpose for which the information was collected
• Legal and regulatory requirements
• Legitimate business needs
• User preferences and consent

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For India-specific privacy concerns, you may also contact our Data Protection Officer at dpo@infiestates.com